About the course
Enhance your HR skills with our Operational Approach to HRM course, designed to help professionals understand the practical and administrative aspects of Human Resource Management. This course focuses on employee life cycle management, HR metrics, conflict resolution, and disciplinary processes to equip you with the knowledge needed for effective HR operations.
Course Content
- Practical Approach to Employee Life Cycle Management
- The operational role of HR in workforce sourcing
- HR Operational and Administration Parameters through ELC
- HR METRICS AND KPI
- Importance of HR KPI / Metrics in Decision Making
- Computation of HR KPI / Metrics
- CONFLICT RESOLUTION AND EMPLOYEE GRIEVANCE MANAGEMENT
- Conflict Resolution as HR
- Employee Grievance Management
- DISCIPLINARY PROCESS
- Legal parameters for disciplinary process
- Managing relation with labour office and other institution
